Open Roles at TTRacing
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RETAIL MANAGER
Responsibilities:
- Lead, supervise, and motivate the retail team to achieve sales targets and deliver exceptional customer service.
- Manage daily store operations including staffing, scheduling, cash handling, and inventory control.
- Monitor store performance and implement strategies to drive sales and improve KPIs.
- Ensure high standards of visual merchandising and in-store product presentation.
- Handle customer inquiries, feedback, and complaints professionally and efficiently.
- Train and develop team members to ensure product knowledge, service skills, and brand consistency.
- Coordinate and execute in-store events, promotions, and product launches.
- Ensure all store activities comply with company policies and procedures.
- Track and analyze sales performance and generate regular reports for management.
- Work closely with the HQ team on stock planning, marketing initiatives, and operational improvements.
- Maintain store cleanliness, safety, and overall brand standards at all times.
REQUIREMENTS:
- Diploma or Degree in Business Administration, Retail Management, or related field.
- Minimum 3–5 years of retail experience, with at least 1–2 years in a managerial or supervisory role.
- Proven track record of achieving and exceeding retail sales targets.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and customer service abilities.
- Experience in store operations, inventory control, and merchandising.
- Familiarity with POS systems, retail software, and basic sales reporting tools.
- Analytical mindset with the ability to interpret sales data and drive improvements.
- Creative and strategic thinking for in-store promotions and visual merchandising.
- Strong problem-solving skills and the ability to make decisions quickly under pressure.
- Willing to work on shifts, weekends, and public holidays as required.
- High level of responsibility, integrity, and attention to detail.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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ASSISTANT RETAIL MANAGER
Responsibilities:
- Assist the Retail Manager in supervising and motivating the retail team to achieve store goals.
- Lead by example on the sales floor, providing top-tier service and engaging with customers.
- Support with daily store operations including opening/closing, cash handling, and staff scheduling.
- Monitor inventory levels and assist with stock replenishment, transfers, and stock counts.
- Ensure visual merchandising and product displays meet brand standards.
- Help manage in-store promotions, events, and product launches.
- Assist with staff training and onboarding of new team members.
- Handle basic customer complaints and escalate issues when necessary.
- Maintain cleanliness, safety, and a welcoming environment for customers and staff.
- Prepare and submit daily/weekly sales and operational reports to the Retail Manager.
Requirements:
- Diploma or equivalent; additional education in Retail or Business is a plus.
- Minimum 1–2 years of experience in retail, preferably in a supervisory or senior sales role.
- Strong interpersonal and communication skills.
- Proven ability to work in a team and lead by example.
- Customer-focused mindset with problem-solving skills.
- Basic knowledge of inventory management and POS systems.
- Willingness to work shifts, weekends, and public holidays.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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BUSINESS DEVELOPMENT EXECUTIVE
Responsibilities:
- Identify and pursue new business opportunities through market research, networking, and cold outreach.
- Develop and maintain strong relationships with retailers, distributors, corporate clients, and strategic partners.
- Prepare and deliver compelling business presentations and product pitches to potential partners.
- Support market entry strategies and expansion plans into new territories.
- Collaborate with marketing, sales, and operations teams to align business goals and ensure smooth onboarding of new partners.
- Track and analyze market trends, competitor activities, and customer needs to identify areas of opportunity.
- Negotiate terms and close business deals that promote sustained revenue.
- Attend industry events, exhibitions, and trade shows to build brand visibility and connect with prospects.
- Prepare regular reports and updates on pipeline development, partnership status, and performance metrics.
REQUIREMENTS:
- Degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in business development, sales, or partnership roles.
- Strong communication and presentation skills in English (proficiency in Bahasa Malaysia, Mandarin or Thai is a plus).
- Proven ability to identify leads, close deals, and manage client relationships effectively.
- Strong analytical skills and market awareness.
- Highly motivated, self-driven, and able to work independently.
- Excellent interpersonal and negotiation skills.
- Able to travel occasionally (domestic or international) based on business needs.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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CUSTOMER SERVICE SPECIALIST
Responsibilities:
- Handling walk-in customers's requests
- Performing pre-sale and post-sale
- Outbound calls with customers when necessary
- Handling service emails and respond to customers's queries on various platforms such as Shopee, Lazada etc
REQUIREMENTS:
- Possesses SPM/Diploma in related field
- Basic knowledge of computer is required
- Able to speak in English and Malay
- Able to work effectively with team members
- Versatile in handling different customers
- Fast response in understanding different questions
- Problem-solving and multitasking skills
- Willing to work on shift
Country: Malaysia & Singapore
Available Location: Kuala Lumpur, Vertex - 33 Ubi Avenue
Email your resume to career@ttracing.co to apply!
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SENIOR GROWTH MARKETING EXECUTIVE
Responsibilities:
- Assist in developing and executing marketing plans, including Google, Meta & Marketplace (Shopee, Lazada & Amazon).
- Develop and refine copywriting and proofreading tasks to align with the brand's voice and campaign objectives.
- Collaborate closely with cross-functional teams to coordinate for product launching, marketplace / website promotion campaign & social media posting.
- Work with creative teams to produce engaging and high-performing content across all channels, including ads, landing pages, and social media posts.
- Analyze and report on the effectiveness of all digital campaigns using data-driven insights, offering recommendations for improvement.
REQUIREMENTS:
- Experience: 1-2 years in performance marketing or a related role; fresh graduates with fundamental knowledge are encouraged to apply.
- Skills: Proficient in Google Ads, Meta Ads, or Marketplace Ads.
- Copywriting: Strong copywriting and editing skills with a portfolio of written work.
- Tools: Familiarity with tools like Grammarly, Canva, or Adobe Creative Suite is a plus.
- Ability to manage multiple projects and meet tight deadlines.
- Excellent interpersonal communication and collaborative skills.
- Detail-oriented and proactive in problem-solving.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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GRAPHIC DESIGNER
Responsibilities:
- Generate unique ideas for interactive web content and design, and manage project timelines.
- Collaborate with team members to create comprehensive content with visually appealing visuals.
- Act as a problem solver, providing quick design solutions when issues arise.
- Stay updated on current industry and technology standards, social media trends, competitive landscape, and market trends.
REQUIREMENTS:
- Possess a Bachelor's Degree in Design/Animation or a related field
- Showcase a portfolio of design work to demonstrate creativity and familiarity with graphic design
- Proficient in contemporary design software such as Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator)
- Willingness to take initiative and provide design solutions when required
- Strong communication skills and ability to express complex design ideas clearly
- Good analytical and strategic thinking skills, with prior experience in utilizing market research data
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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RETAIL ASSOCIATE
Responsibilities:
- Greeting customers, identifying their needs, and providing personalized assistance.
- Actively engaging with customers to understand their preferences and guide them towards suitable products.
- Developing a comprehensive understanding of the products or services offered by the store.
- Maintaining proper product displays, organizing shelves, and ensuring merchandise is adequately stocked and visually appealing and monitoring inventory levels.
REQUIREMENTS:
- High school diploma or equivalent.
- No experience required, but customer service or retail background is a bonus.
- Good communication and interpersonal skills.
- Ability to listen well, be patient, and address customer needs effectively.
- Willingness to learn about products.
- Work well in a team and maintain a positive work environment.
- Flexible to handle changing tasks and a fast-paced environment.
- Manage time effectively for multitasking.
Country: Malaysia & Singapore
Available Location:Kuala Lumpur, Vertex - 33 Ubi Avenue
Email your resume to career@ttracing.co to apply!
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CONTENT CREATOR / LIVE STREAM
Responsibilities:
- Host engaging and interactive live stream sessions on platforms such as TikTok Live, Shopee Live, tailored to the Thai market.
- Create localized video content including unboxings, reviews, product highlights, and social media short-form videos.
- Plan and execute a content calendar aligned with marketing campaigns, product launches, and sales events (e.g., 9.9, 11.11).
- Act as the face and voice of TTRacing Thailand, representing the brand with energy, professionalism, and authenticity.
- Collaborate with regional marketing, e-commerce, and creative teams to ensure content aligns with campaign goals and branding.
- Monitor viewer engagement during live streams and drive conversions through real-time interaction.
- Stay updated with Thai social trends, language tone, memes, and viral content styles to enhance relatability and shareability.
- Provide insights and reports on content and livestream performance to optimize future campaigns.
Requirements:
- Thai nationality or fluent in Thai (spoken and written), with good command of English.
- Diploma or Degree in Marketing, Communications, Media, or related field.
- Minimum 1–2 years of experience in content creation or live streaming, preferably in e-commerce or consumer products.
- Comfortable and confident appearing on camera and engaging with live audiences.
- Strong creative and storytelling skills, with an eye for visual presentation and audience engagement.
- Familiar with video editing tools (e.g., CapCut, InShot, Adobe Premiere Pro) is a plus.
- Active user of social platforms popular in Thailand, especially TikTok, Facebook, and Shopee.
- Knowledge of Thai consumer preferences and digital culture.
- Able to work flexible hours, including evenings or weekends for live events.
Country: Thailand
Available Location: Petchaburi Road, Bangkok
Email your resume to career@ttracing.co to apply!
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SENIOR E-COMMERCE EXECUTIVE
Responsibilities:
- Promoting and performing marketing strategies
- Ongoing campaign planning and budgeting (price, vouchers, collab partners, USP and etc)
- Leading campaigns, partnerships and project management such as referral programmes with other relevant team members ie: creative and customer service team
- Negotiating best deal in collaborations, marketing assets and costing
- Reviewing campaign performance and create suggested action plan for improvement
- Ensure brand presentation and key listings are always in great condition
- Main communication with platform RM/KAM
- Obtain assets from platforms and service providers for ongoing marketing exposure
- Ensure platform deals are always utilized optimally (SS,LTD,BBD for Shopee) (Flash sales, Brand Mega offer, Lazada Voucher for Lazada)
- Working hand in hand with creative team for deliverables on time
- Ensuring assets are uploaded by team members on date of campaign
- Working hand in hand with customer service manager to align on campaign details, pricing, deal mechanics, landing page user flow and etc
- To perform other marketing related ad-hoc tasks
Requirements:
- Diploma or Degree in Business, Marketing, eCommerce, or related field.
- Minimum 2 years of hands-on experience managing eCommerce operations (Shopee, Lazada, TikTok Shop, etc.).
- Familiar with seller center tools, promotional mechanics, and platform algorithms.
- Experience in planning and executing marketplace campaigns.
- Strong analytical skills with the ability to interpret sales and performance data.
- Proficient in Excel/Google Sheets for tracking, reporting, and analysis.
- Basic understanding of digital marketing and how it ties into eCommerce performance.
- Good grasp of online consumer behavior and current eCommerce trends.
- Excellent communication and coordination skills across teams and platforms.
- Able to multitask and thrive in a fast-paced, deadline-driven environment.
- Tech-savvy and comfortable with CMS tools and reviewing digital creatives.
- High attention to detail in product listings, campaign setup, and pricing accuracy.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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INDUSTRIAL DESIGNER
Responsibilities:
- Exceptionally passionate about product development, design, creative and innovation while being technical about feasibility in manufacturing.
- Design for Manufacturing & Assembly (DFX)
- Leading design from generating concepts to production.
- Maintain a high-level of aesthetic judgement, effectively translating trends into design.
- Work hand-in-hand with the creative team to develop and improve product/design on a daily basis.
- Hands on approach in prototyping. Collaborate with contract manufacturers on colour, material and finishing (CMF).
- Collaborate adaptively on diverse tasks.
Requirements:
- Diploma / Bachelor's in Industrial Design/Product Design/Product Design Engineer (Required)
- At least 1-2 years designing experience preferably in the manufacturing industry.
- Proficient in relevant CAD/Adobe Software ie: SolidWorks, Rhinoceros 3D, Autocad, Adobe Photoshop, Adobe Illustrator, etc.)
- Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients.
- Compelling analytical and problem-solving skills.
- Self-motivated and team player.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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ACCOUNTING & FINANCE EXECUTIVE
Responsibilities:
- Ensure timely and accurate month-end, quarter-end, and year-end closing for multiple regional entities.
- Oversee accounts payable and receivable processes, ensuring timely invoicing, collections, and payments.
- Maintain general ledger accuracy through journal entries, reconciliations, and account analysis.
- Prepare financial reports and statements for management and headquarters.
- Ensure compliance with statutory reporting and tax regulations across multiple regions.
- Collaborate with tax advisors to manage VAT/GST, corporate tax, and other compliance matters.
- Assist with internal and external audits by preparing documentation and responding to auditor inquiries.
- Identify and implement improvements in accounting processes and internal controls for better efficiency.
- Support the company’s expansion by setting up accounting processes, financial systems, and ensuring regulatory compliance in new markets.
Requirements:
- Bachelor's degree in Finance, Accounting, or a related field.
- 1+ years of experience in financial management, accounting, or a similar role.
- Proficiency in financial software and Microsoft Excel.
- Strong analytical, problem-solving, and organizational skills.
- Knowledge of financial regulations, taxation, and compliance standards.
- Ability to work independently and meet tight deadlines.
- Excellent communication and interpersonal skills.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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JUNIOR PROCUREMENT
Responsibilities:
- Assist in creating, verifying, and processing purchase orders to ensure timely procurement.
- Manage and verify documentation including PL, CIPL, and PI from suppliers. Record, file, and share these documents with the relevant personnel.
- Confirm shipment arrivals and updates.
- Follow up with suppliers on stock completion dates and monitor timelines from PO creation to shipment arrival. Control and monitor inventory of replacement parts.
- Compile and analyze daily and weekly sales data for existing and new products.
- Assist in generating and analyzing monthly defect rate data.
- Handle basic negotiations with service providers under supervision.
- Maintain relationships with suppliers and coordinate with departments to support procurement activities.
Requirements:
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. Certification in Procurement or Supply Chain (e.g., CPSM, CSCP) is a plus.
- 1-2 years of experience in procurement, supply chain, or a related field.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Basic understanding of procurement processes and supply chain management.
- Analytical skills with the ability to compile and analyze data.
- Attention to detail and accuracy in handling documentation and data.
- Proficiency in English (both written and spoken) is essential.
- Ability to communicate and write in Mandarin is required.
- Proficiency in additional languages relevant to the regions of operation (e.g., Malay) is a plus.
- Strong communication and negotiation skills.
- Ability to work collaboratively in a team environment and interact effectively with suppliers and internal stakeholders.
Country: Malaysia
Available Location: Bangsar KL
Email your resume to career@ttracing.co to apply!
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WAREHOUSE OPERATOR
Responsibilities:
- Receive and inspect incoming goods to ensure accuracy and quality
- Accurately pick, pack, and label customer orders for delivery or shipment.
- Load and unload trucks and containers safely and efficiently.
- Organize and maintain inventory in accordance with warehouse procedures.
- Perform regular stock checks and report any discrepancies.
- Keep the warehouse clean, organized, and safe at all times.
- Ensure all items are handled properly to avoid damage or loss.
- Assist in the preparation of shipping documents and inventory records.
- Follow company safety protocols and standard operating procedures (SOPs).
Requirements:
- Minimum SPM or equivalent qualification.
- At least 1-2 years designing experience preferably in the manufacturing industry.
- Physically fit and able to lift heavy items.
- Basic knowledge of warehouse management or inventory systems is a plus.
- Good communication skills and the ability to work well in a team.
- Able to work independently with minimal supervision.
- Willing to work overtime, weekends, or shifts if required.
- High attention to detail and commitment to safety and efficiency.
Country: Malaysia
Available Location: Bangsar KL, Ipoh
Email your resume to career@ttracing.co to apply!